Privacy Policy

1. Who we are

Veet is built and operated by VL Media (the "operator", "we"). Veet is a Windows desktop application that transcribes your speech into text locally. This policy applies to the Veet desktop app, the website at veet.space, and the supporting backend endpoints under veet.space/api/*.

2. Your audio

Recordings are processed entirely on your own device. The Whisper transcription model runs locally (CPU build) or on your NVIDIA GPU (GPU build). The resulting text is placed on your clipboard and pasted into whatever application you were just using.

Your audio is not uploaded to any server. Our backend has no audio endpoint. Block Veet from accessing the internet entirely and the app will still record and transcribe. Only license re-checks will fail (we will trust your cached license for 14 days of offline use).

A history of transcribed text is stored locally in a SQLite database at %LOCALAPPDATA%\\Veet\\veet.db, used by the dashboard's Home and Insights tabs. This database is on your machine only; we cannot read it. Delete it any time.

3. Data we collect

• Email address. When you start a free trial or activate a paid plan, we store your email so we can verify your license on subsequent launches. Stored in your Stripe customer record and on the Resend service used for operator notifications.
• Payment information. Card details are entered on Stripe's hosted checkout and never touch our infrastructure. We receive a customer ID, the plan name, and the payment status from Stripe. Stripe is PCI-DSS compliant. See stripe.com/privacy.
• Operational logs. Our backend records request timestamps, IP addresses, and response codes (standard Vercel hosting logs). No transcript text or audio is logged.
• Website analytics. The marketing site at veet.space uses Vercel Analytics, which is cookieless and aggregated. We see counts of page views, referrers, and which download / pricing button was clicked. We do not build a profile against you. See vercel.com/legal/privacy-policy.
• Marketing attribution. If you arrive through a URL with utm_* parameters, those values are stored in your browser's localStorage so we can attribute a later download click back to the source ad campaign. This data stays in your browser; we receive it as an aggregated event count.

4. Data we don't collect

• Your microphone audio
• The contents of your transcripts
• Which apps you paste into
• Your keystrokes outside of the Alt+Shift hotkey (we listen specifically for the hotkey via a Windows low-level hook; other keys are not captured or stored)
• Browsing history
• Device fingerprints, IDFA, advertising IDs

5. Service providers (sub-processors)

• Stripe, Inc. - payment processing, customer records, billing portal.
• Resend (Resend.com, Inc.) - operator-facing notifications when a new trial starts.
• Vercel, Inc. - website hosting, serverless functions, analytics.
• GitHub, Inc. - installer distribution via GitHub Releases (CDN download).

Each provider has its own privacy policy and processes data only as required to provide its service to us.

6. Retention

Your Stripe customer record is retained for as long as you have an active relationship with us plus any period legally required for tax / accounting (typically 7 years). You can request deletion at any time (see Your rights) and we will remove what is not legally required.

Your local data (transcript history, settings, license cache) is removed when you uninstall Veet, with the exception of the Whisper model weights downloaded into %USERPROFILE%\\.cache\\huggingface. Those persist so future installs are instant. Delete the folder manually if you want them gone.

7. Your rights

Depending on your jurisdiction (GDPR for EU/UK, CCPA for California, similar laws elsewhere), you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Receive a copy of your data in a portable format
• Withdraw consent (and stop using the service) at any time

Email vlad@vlmedia.online with your request. We will respond within 30 days.

8. Cookies

The marketing website does not set tracking cookies. Vercel Analytics is cookieless. Your browser may store the veet_utm key in localStorage for marketing attribution; you can clear this from your browser's site settings at any time.

9. Children

Veet is not directed at children under 13 (or 16 in the EU). We do not knowingly collect information from children. If you believe a child has provided us their email, contact us and we will delete the record.

10. Changes

If we change this policy materially, we will update the "Last updated" date and notify users by email where reasonably possible. Continued use after a change means acceptance of the updated policy.

11. Contact

Privacy questions, deletion requests, or anything else: vlad@vlmedia.online.